March 12, 2020 (updated March 28th, 2020, April 25th, 2020, May 15th, 2020)

To The Students:

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Updated: May 15th, 2020

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 Higher Level Training Institute (HLTI) Solutions, Learning MarketPlace designated locations will be taught through virtual video live online learning format and onsite courses with small classroom attendance , in accordance with HLTI institute guidelines and CDC guidelines.

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 Our classrooms are cleaned and disinfected before and after every public use. Our public spaces including but not limited to bathrooms, cafeterias, hand rails, door knobs, are also clean and disinfectant. Our instructors and supportive staff are tested 2 hours before each class and/or encounters with the public. HLTI Solutions, promote social distancing, and wearing of masks.

                                                                                                               ___________________________

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March 12th, 2020 (updated April 25th, 2020, updated March 28th, 2020)

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I am writing to update all students of Higher Level Training Institute (HLTI) Solutions, Learning MarketPlace about our plans and preparation surrounding the novel coronavirus – COVID-19.

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Out of an abundance of caution, face-to-face classes at Higher Level Training Institute (HLTI) Solutions, Learning MarketPlace designated locations will be taught through virtual video live online learning format until May 15th, 2020, in accordance with HLTI institute guidelines.

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All schedule courses will be given at their schedule dates and times. Students are expected to be in attendance and should be prepared to receive instructions, books and materials via the mail.

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Students must have access to internet connection and a computer/laptop/smartphone needed for the course(s). HLTI Solutions, LM will make every effort to work with students to address their technology needs.

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It is important to emphasize that at this time, there are no confirmed cases of the virus at any of our designated school locations. We continue to monitor the situation and are revising plans accordingly in consultation with state and local health department officials. We have taken steps to reduce external populations, limit the size of internal events, and maintain an aggressive cleaning schedule, thanks to the work of our facilities and custodial staff. To date we have exceeded CDC and DOH guidance and recommendations.

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We have extended our office hours to 10am-7pm Est, Monday - Friday to answer your questions. Please feel free to contact us.

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FAQ

1.

Q: I’m scheduled for an onsite course. Will I be able to take the course online?

A: Yes.  All schedule courses will be given at their schedule dates and times via virtual video online classroom setting.

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2.

Q: What is a virtual video online classroom setting? And will all my questions be answered during the class?

A:  Virtual classroom is done in real time via live video. You will have visual (live-video) direct contact with your course instructor and other students in the class. You can raise your hand and have all your questions answered in real time.

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3.

Q: Do I have to pay extra money? I already paid for a course.

A: No additional fees will be added. All course fees will be transferable and still apply. 

 

4.

Q: How will I get my books and materials?

A: All books and materials are mailed to your address via your registration form you completed. If your address change, please complete the “course registration form” on our website (www.learnhedis.net).

 

5.

Q: Will I get a certificate?

A: Yes. You can receive your certificate via email or mail after the completion of the course and passing rate of the exam(s).

 

6.

Q: How will I take the exam?

A: Exam and/or quizzes are given via the discretion of the instructor via email or online.